Support Working Hours & Response Commitments
Our WhatsApp support desk operates 16 hours every day from 08:00 to 00:00 (GMT/BST), covering all peak viewing hours, European evening matches, and weekend sports events. Email tickets are processed continuously 24/7 with an average response time of under 30 minutes.
Languages Supported
Our customer success team communicates fluently in English, German, French, and Spanish.